Rebuilding her life – Susan’s Morgan & Morgan Story

For Susan and her husband, retirement was supposed to be a time of relaxation, travel, and 

enjoying their golden years together. But one fateful day, their lives took a sudden and terrifying turn when they were involved in a head-on collision that left them shaken and unsure of what to do next. The crash was severe, destroying the front end of their truck and leaving Susan in shock. Although she wasn’t visibly bleeding, she knew something wasn’t right.

“I was just dazed and confused. We had just been in a head-on collision. The front end of the truck was destroyed. I wasn’t bleeding, but I wasn’t okay,” she recalls.

Like many people who find themselves in such a situation, Susan didn’t know where to turn. Her mind was flooded with questions: What should we do next? How do we deal with the insurance companies? What are our rights? Fortunately, a caring neighbor stepped in and suggested that they reach out to Morgan & Morgan for help.

Taking their neighbor’s advice, Susan and her husband contacted Morgan & Morgan the very next day. To their relief, the response was immediate. 

“Within hours, we were already speaking to Morgan & Morgan and we already had the insurance companies off our back,” Susan shares.

The couple no longer had to worry about pushy insurance companies or making uninformed decisions. Morgan & Morgan’s attorneys guided them through the process step by step, helping them understand their rights and the best path forward.

“I did not know my rights, and that’s where Morgan & Morgan really made a big difference,” Susan explains. “They knew what we needed to do to get ourselves back to normal.”

One of the biggest challenges Susan and her husband faced was dealing with the insurance company’s initial offer. As is common in many accident cases, the insurance company tried to lowball the settlement. They hoped that Susan and her husband would accept the offer without question, but Morgan & Morgan wasn’t about to let that happen.

“The insurance company started with a lowball offer, and because Morgan & Morgan didn’t accept it, they ended up paying out quite higher without having to go to court,” Susan explains. 

Susan and her husband are now on the path to recovery. The financial settlement they received has allowed them to focus on healing and getting back to the life they enjoyed before the accident.

“We’re starting to get back to our normal lives and enjoy it again.”